A leading provider of Environmental Health & Safety (EHS) Compliance Solutions based in USA
A leading provider of EHS compliance solutions was looking for an outsourcing service provider to handle (M) SDS data entry on a continuing basis. The main criteria they were looking for in the outsourcing partner is that if they could assure 98% data accuracy and also handle sudden surges in volume of data, effectively.
While handling this project, the main challenge that we had was that there was a specific set of guidelines as to how a particular data field was to be entered or filled based on each document we come across. At, the same time there was need to deliver the projects on time, without compromising on the 98% accuracy or above of the data.
To ensure data accuracy and to deal with the complex nature of the project due to the huge number of guidelines to be followed we put in a regular refresher training program, 2 levels of quality check process and introduced KPIs.
With our team of top notch (M)SDS Data Entry professionals, we catered to the client requirements focusing on their business needs, delivering premium service at cost effective rates without any compromise on the quality and accuracy of data.
We have consistently achieved 98% accuracy, managing the project efficiently despite the sudden surge in volume of data to be handled. All this resulted in 50% savings in operational costs for our customer.